Average nps score by industry. Don't know your score? Find out here.
Average nps score by industry Discover top Restaurants NPS scores below Score Updated May 26, 2022 Companies operating in the education and training sector achieved the highest Net Promotor Score (NPS), according to a survey conducted in 2020. Key Trends: AI-powered chatbots improve appointment management. In the context of healthcare, it serves as a tool to gauge patient experiences and satisfaction levels. There's a number of ways to compare your score—but ultimately, who knows if other companies are tracking their score according to best practice? Or if they're manipulation their results? For that reason, your best benchmark of success is your own NPS score in Jul 22, 2019 · Net Promoter Score® (NPS) is a popular tool in sentiment analysis, or the process of understanding customer attitudes and responding appropriately. Dec 5, 2024 · What's the average B2B NPS benchmark? We conduct a global B2B NPS benchmark survey every year at CustomerGauge (download that here). Read on if you want to find out why benchmarking your NPS is important Oct 28, 2021 · What is a good NPS score? A recent study shows that the average Net Promoter Score varies from one industry to another. The Net Promoter Score is an important CX metric. Don't know your score? Find out here. The same goes for checking you’re on the right track as you go along. A score above 20 is generally viewed as good and a score above 70 is exceptional. krohdfwmekijtumzmszvkbgbb7f0swzpd4niuia